Last updated: January 2026

 

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Privacy Policy (Canada)

 

The Reset Studio respects your privacy and is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

 

This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

 

Information We Collect

 

We may collect limited personal information, including:

    •    Name and email address (when you join our community, submit a form, or contact us)

    •    Booking-related details (when requesting or scheduling a service)

    •    Basic website usage data (such as pages visited), collected automatically

 

We only collect information that is necessary to provide our services.

 

How We Use Your Information

 

Your information may be used to:

    •    Respond to inquiries or booking requests

    •    Provide service-related communications

    •    Send updates or promotions (only if you opt

    •    Improve our website and services

 

We do not sell or share your personal information for marketing purposes.

 

Consent

 

By providing your personal information, you consent to its collection and use as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

 

Third-Party Services

 

We may use trusted third-party tools (such as booking or email platforms) to operate our business. These providers are only given access to the information required to perform their services and are expected to protect your information in accordance with Canadian privacy standards.

 

Data Storage & Protection

 

We take reasonable steps to protect your personal information against loss, misuse, or unauthorized access. Information is retained only as long as necessary for business or legal purposes.

 

Your Rights

 

Under Canadian privacy law, you have the right to:

    •    Request access to your personal information

    •    Request corrections to inaccurate information

    •    Withdraw consent for communications

 

To make a request, please contact us through the website.

 

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Terms of Service (Canada)

 

By accessing this website or booking services with The Reset Studio, you agree to the following terms.

 

Services

 

The Reset Studio provides professional residential cleaning services in Canada. Service details, pricing, and availability are subject to confirmation.

 

Bookings & Payments

    •    All bookings are subject to availability

    •    Pricing will be confirmed prior to service

    •    Payment terms will be communicated at the time of booking

 

Cancellations & Rescheduling

 

Cancellation or rescheduling policies will be outlined at the time of booking. Late cancellations may be subject to a fee.

 

Access & Safety

 

Clients are responsible for providing safe and reasonable access to their home at the scheduled service time. We reserve the right to refuse or discontinue service if conditions are unsafe.

 

Property & Liability

 

While care is taken during every service, The Reset Studio is not responsible for:

    •    Normal wear and tear

    •    Pre-existing damage

    •    Damage resulting from faulty or fragile items not disclosed prior to service

 

Website Use

 

All content on this website is the property of The Reset Studio and may not be copied, reproduced, or distributed without permission.

 

Changes to These Terms

 

These policies may be updated from time to time. Any changes will be posted on this page with an updated revision date.

 

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Contact

 

If you have questions about this Privacy Policy or Terms of Service, please contact us through the website.